Welcome to Wave Engine AI. These Terms & Conditions (“Terms”) govern your use of our website, services, and any related applications (collectively, the “Services”).
By accessing or using our Services, you agree to be bound by these Terms. If you do not agree, you must not use our Services.
1. About Us
Wave Engine AI is a UK-based company providing AI-powered automation solutions, including but not limited to AI agents, booking systems, communication tools, and workflow automation for businesses.
2. Use of Our Services
You agree to use our Services only for lawful purposes and in accordance with these Terms.
You must not:
- Use the Services in any way that violates applicable laws or regulations
- Attempt to gain unauthorized access to our systems or data
- Use our AI systems for harmful, abusive, misleading, or illegal activities
- Interfere with or disrupt the integrity or performance of our Services
We reserve the right to suspend or terminate access if misuse is detected.
3. AI Services Disclaimer
Wave Engine AI provides artificial intelligence-based tools and automation systems. You acknowledge and agree that:
- AI-generated outputs may not always be accurate, complete, or reliable
- Outputs are provided for informational and operational purposes only
- You are solely responsible for reviewing, verifying, and approving all AI-generated content or actions before use
- Wave Engine AI does not guarantee specific outcomes or results from the use of its AI systems
4. No Professional Advice
Our Services do not constitute legal, financial, medical, or other professional advice. You should seek appropriate professional advice before making decisions based on AI outputs.
5. Client Responsibilities
If you are a client using our services, you are responsible for providing accurate information, how you implement and use AI outputs, and compliance with laws applicable to your business (e.g., data protection, consumer laws).
6. Intellectual Property
All content, technology, branding, and materials provided by Wave Engine AI remain our intellectual property unless otherwise agreed in writing. You are granted a limited, non-exclusive, non-transferrable license to use our Services. You may not copy, reproduce, distribute, or reverse-engineer any part of our systems without permission.
7. Payments and Fees
Where applicable, fees for services will be outlined in proposals, contracts, or agreements. Payments must be made in accordance with agreed terms. Late payments may result in suspension of services. All fees are non-refundable unless otherwise stated.
8. Limitation of Liability
To the maximum extent permitted by law, Wave Engine AI shall not be liable for indirect, incidental, or consequential damages, loss of profits, revenue, data, or business opportunities, or errors resulting from AI-generated outputs. Our total liability shall be limited to the amount paid by you for the Services in the preceding 3 months.
9. Service Availability
We aim to provide reliable services, but we do not guarantee that services will always be available, uninterrupted, or error-free. We reserve the right to modify, suspend, or discontinue any part of the Services at any time.
10. Third-Party Tools and Integrations
Our Services may integrate with third-party platforms. We are not responsible for the performance or reliability of third-party services or their data handling practices.
11. Data Protection and Privacy
Your use of our Services is also Governed by our Privacy Policy. You agree that you have the right to provide any data you share and comply with applicable data protection laws.
12. Confidentiality
Both parties agree to keep confidential any sensitive business, technical, or operational information shared during the course of the relationship, unless disclosure is required by law.
13. Termination
We may suspend or terminate your access if you breach these Terms, misuse the Services, or fail to make required payments.
14. Changes to These Terms
We may update these Terms from time to time. Updated versions will be posted on this page with a revised “Last Updated” date.
15. Governing Law
These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
16. Contact Information
If you have any questions about these Terms, please contact:
Frequently Asked Questions
The terms and conditions explain the general service standards, engagement terms, responsibilities, and operational guidelines that apply when using the website or working with Wave Engine AI.
Yes. Businesses should review the terms alongside any proposal, agreement, or project documentation so expectations around services, responsibilities, and engagement standards are clear.
If you have a question about the terms, service standards, or project engagement details, contact Wave Engine AI through the contact page for clarification.