1. Introduction
Wave Engine AI ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data when you interact with our website and services. As a UK-based consultancy operating worldwide, we ensure compliance with the UK General Data Protection Regulation (UK GDPR) and other applicable data protection laws.
2. The Data We Collect
We adhere to the principle of data minimization, collecting only what is necessary for our core activities:
- Account & Contact Data: Full name, e-mail address, job title, and company name.
- Technical Data: IP address, browser type, operating system, and usage patterns collected via cookies or analytics (e.g., Google Analytics).
- Interactive Data: Information shared via support chatbots, feedback forms, or surveys.
3. Legal Basis for Processing
We process data based on the following legal grounds:
- Contract Performance: To provide our AI consulting and development services.
- Consent: Where you have explicitly agreed to receive communications or interact with specific features.
- Legitimate Interest: To improve our services, ensure security, and manage business relationships.
- Legal Obligation: To comply with tax, accounting, and regulatory requirements.
4. Retention & Security
We retain personal data only for as long as necessary to fulfill the purposes outlined above or to satisfy legal obligations. Our security measures include administrative, technical, and physical safeguards (such as SSL encryption) to prevent unauthorized access or disclosure.
5. International Transfers
As a global operation, data may be transferred outside the UK/EEA. In such cases, we ensure adequate protection through standard contractual clauses or by transferring only to countries approved for data adequacy.
6. Your Rights
Under the UK GDPR, you have the right to request access, rectification, erasure, and restriction of your data. You may also object to processing and request data portability. To exercise these rights, contact us at the address below.
7. Contact Information
For any privacy-related inquiries, please reach out to our team:
Wave Engine AI Privacy Team
Email: privacy@waveengineai.com
Frequently Asked Questions
The privacy policy explains how Wave Engine AI collects, uses, stores, and protects personal data when people use the website, contact the business, or engage with its services.
AI projects often involve business data, customer information, documents, and system integrations. Clear data handling rules help protect users, support compliance, and define what information AI systems can access.
If you have a question about personal data, privacy, or how information is handled, use the contact details provided on the website so the Wave Engine AI team can review your request.
Build with Confidence
Our commitment to privacy is as engineering-led as our AI solutions. Partner with a consultancy that values data integrity.